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Overview
The Arta workflow
Quote requests
Request statuses
Data requirements
Services & Insurance
Quote types
Premium
Select
Parcel
Self Ship
Custom quotes
Estimates
Booking
Payments
Fulfillment
Statuses
Collection
Exceptions
Communications
Tracking
Customs enablement
Destination services
Customer support
General support
Tracking
Scheduling
Import Costs
Wrapping up
Customer support

General support

Our team can be reached during business hours, Monday to Friday 9 AM - 6 PM EST through email, phone, or directly through the platform.

Our general email is hello@arta.io, and we’ll get back to you within one business day.

Our New York office general line is, +1 (646) 828-7333, and our London office general line is +44 (0) 2030 028467.

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