Shipping Protection

Shipping Protection is built for the transportation of unique and high value objects moved with Arta. Shipping Protection is available across all of our service types, for all of the objects we support.

Shipping Protection covers the object from the moment Arta takes possession through delivery, including any on site services. An “all risks” policy covers restoration and repair, not just claims for total loss, intending to preserve these one of a kind items. Next, we will share the highlights of our insurance coverage.

Should the unexpected occur, our claims process is designed to be swift and straightforward, providing you peace of mind throughout the entire journey.

Including Shipping Protection

Shipping Protection is an additional service, and if requested, the cost will be itemized in our quotes. Shipping Protection must be booked with the shipment, and cannot be added after collection. If the customer opts out of Shipping Protection, Arta will not cover loss, damage, or non delivery.

Shipping Protection coverage is for the sum of the object values provided by the client on the request, which should reflect the total sum paid for the objects. Shipping Protection does not include coverage for duties and taxes paid to customs.

Condition Inspections

Objects may be inspected at collection and/or delivery. Conditions may be photographed and/or noted on shipment documents (such as a Bill of Lading or Proof of Delivery). This service may require unpacking and handling objects at either location. Costs for these services are included in Arta’s shipping cost.

Arta can decline or cancel insurance based on our terms, conditions, and exclusions. To read more, visit https://arta.io/legal/insurance/.

Shipping Protection is provided by third-party insurers and not by Arta. Arta does not sell, solicit, broker or underwrite insurance.