We’ve introduced User Tasks to the dashboard as a new feature that will greatly enhance collaboration between our teams.

Tasks will allow you and the Arta team to easily collaborate with our team to complete any outstanding actions required to meet your buyers’ needs. These actions could include providing missing details for customs clearance, changing an address, or updating other shipment details.

Our new Tags feature makes it easier for you and your teams to customize your dashboard and improve your productivity and efficiency.

With Tags, you can now personalize your dashboard views and notifications, as well as filter Hosted Sessions, Requests, and Shipments.

We’re introducing advanced exception notices for shipments, which will be directly available in your dashboard, our Tracking pages, and APIs to improve visibility and communication between Arta, yourself, and your customers.

Now you’ll be able to identify and quickly filter shipments by those that have exceptions, like:

• Requested Hold to Collect
• Requested Hold to Deliver
• Not Ready for Release
• Not Ready for Delivery
• Held at Customs
• And more…

Clients can now filter requests & shipments by new attributes making it easier to find specific shipments or those that require your attention.

For Requests

• Basic Filters
  • Status
  • Bookable/Not Bookable
• Timeline
  • Created Date
• Geography
  • Origin Country
  • Destination Country

For Shipments

• Basic Filters
  • Status
  • Quote Type
  • Exceptions
• Timeline
  • Booked Date
  • Collection Date
  • Delivery Date
  • Completed Date
• Geography
  • Origin Country
  • Destination Country