Getting started
Managed File Imports allow you to submit bulk data for Quote Requests or Booking Sessions directly through your dashboard. Instead of exchanging files over email, you can upload your data and track your request status in real time.
Note: There is a 100-row limit per submission.
Tips for Faster Processing
- Include a URL to your sale details in the Additional Details field
- Ensure your Google Sheet has appropriate sharing permissions if submitting via link
- Provide context about item specifics, quote preferences, or special instructions to minimize follow-up
Templates
Quote Requests:
Batch Requests Template: Standard quote request imports
Multi-lot Batch Requests Template: Use if providing client-packed box dimensions
Booking Sessions:
Batch Hosted Sessions Template: Standard booking session imports
Multi-lot Batch Hosted Sessions Template: Use if providing client-packed box dimensions
Single object or traditional template instructions
In each row you will list all objects included in your Quote Request or Hosted Session. Each new object will start with the Object Height. The second object data starts in column BF.
Multi-Lot import instructions
Enter the shipment details in column A-AF and the first object details in column AG-BE. Do not enter columns A-AF for the remaining objects in that shipment. Only input object details in AG-BE.
If there are multiple object components, enter the shipment details in A-AF and the object details in AG-BE. The first object component details should be input in BF-BS.
Do not enter columns A-BE or the remaining object components in that shipment. Only input object details in BF-BS.
Field level instructions
| Column | Instructions |
|---|---|
| Shipment Public Reference | Your primary reference, visible to customers. 255 character max. |
| Shipment Internal Reference | Your reference, visible to only your internal staff on invoices and the Arta dashboard. 255 character max. |
| Payment Process | Arta will complete this column based on billing terms. Checkout will require payment at the time of booking. Invoicing will bill your organization for the service charges. Direct Pay is an advanced feature for clients to process payment with their own accounts. |
| Quoting Strategy | Select from best_rate or compare_carriers for Self Ship and Parcel quotes. For Select and Premium use best_rate as default. Best Rate will compare and select the lowest pricing for each transport service (Ground, Second Day, etc). Compare Carriers will return quotes from all applicable carriers (FedEx, UPS, DHL) for each transport service. |
| Request Currency | This is the currency quotes will be returned in. On Arta interfaces, customers can change the currency in real time. |
| Type | For Hosted Sessions only. Select from estimates or booking. Typically clients are looking for Booking Sessions, which generate a URL for buyers to review and book quotes. Estimates sessions are accessible via the dashboard only. |
| Preferred Quote Type | Quote types should be listed with a vertical bar (pipe) in between. Quote types, Premium, Select, Parcel and Self Ship. |
| Organization Tag IDs | List all applicable tag names with a vertical bar (pipe) in between. |
| Origin Address Line 1 | 1st line of street address only. Do not include the name of the location or unit numbers. Spaces at the start of this field can result in an error. |
| Origin Address Line 2 | Unit number or secondary address information. Do not list the business name, Location Title goes in column L. |
| Origin City | Mailing city name. |
| Origin Region | State or region. Leave blank if there is no state or region for this address. |
| Origin Postal Code | For countries without postcodes, leave blank, do not enter anything as a placeholder. |
| Origin Country | Select country from dropdown. |
| Origin Country Code | This will auto-populate based on country entered in Column L. This is the ISO 3166-1 alpha-2 country code. |
| Origin Location Title | Business name or building title |
| Origin Contact Name | Full contact name. |
| Origin Contact Email | Valid email. |
| Origin Contact Phone Number | Valid phone number. Needs to be from the same country as the address. |
| Destination Address Line 1 | 1st line of street address only. Do not include the name of the location or unit numbers. Spaces at the start of this field can result in an error. |
| Destination Address Line 2 | Unit number or secondary address information. Do not list the business name, Location Title goes in column Y. |
| Destination City | Mailing city name. |
| Destination Region | State or region. Leave blank if there is no state or region for this address. |
| Destination Postal Code | For countries without postcodes, leave blank, do not enter anything as a placeholder. |
| Destination Country | Select country from dropdown. |
| Destination Country Code | This will auto-populate based on country entered in Column L. This is the ISO 3166-1 alpha-2 country code. |
| Destination Location Title | Business name or building title. |
| Destination Contact Name | Full contact name. |
| Destination Contact Email | A valid email. |
| Destination Contact Phone Number | A valid phone number.Needs to be from the same country as the address. |
| Additional Services | Additional services should be listed with a vertical bar (pipe) in between. Options: origin_unpacking, destination_unpacking, origin_full_condition_report, destination_full_condition_report, origin_condition_check, destination_condition_check, installation, placement, assembly, debris_disposal, signature_delivery, double_blind_bols. |
| Insurance | If True, insurance will be required on Arta interfaces. If False, insurance will be optional on Arta interfaces. |
| Shipment Notes | Optional field for additional information about the shipment. This information will not impact quotes returned. If your shipment requires specific delivery timelines or services, please submit a custom quote request. |
| Object Height | The vertical measurement of the object. Plain numbers only, decimals are acceptable. Do not include units or symbols. |
| Object Width | The longer of the side measurements of the object. Plain numbers only, decimals are acceptable. Do not include units or symbols. |
| Object Depth | The shorter of the side measurements of the object. Plain numbers only, decimals are acceptable. Do not include units or symbols. |
| Dims Unit of Measurement | Unit of measurement used for height, width and depth. Select cm (centimeters) or in (inches). |
| Object Weight | Leave blank if unknown. Plain numbers only, decimals are acceptable. Do not include units or symbols. |
| Weight Unit of Measurement | Unit of measurement used for height, width and depth. Select lb (pounds) or kg (kilograms). |
| Object Title | Optional title or brief description of the object. 255 character max. |
| Object Creator | Full name or business name of artist, fabricator or creator. |
| Object Creation Date | Most accurate known date of creation (example: 1905, 1900s, 19th C). |
| Object Type | Please be as accurate as possible when selecting. |
| Current Packing | Please be as accurate as possible when selecting. |
| Object Value | Plain numbers only, decimals are acceptable. Do not include units or symbols. No commas. Example 1,000.00 should be 1000.00. |
| Object Value Currency | Select correct currency for object. |
| Object Description | Optional description such as materials. Parsed for keywords that indicate fragility. |
| Materials | Deprecated field, leave blank. |
| Fragile | Select TRUE if object is sensitive to standard handling, such as glass, ceramic or ephemeral materials. |
| CITES | If object required CITES permit to export, select True. Otherwise, leave blank. |
| Object Public Reference | Object primary reference, visible to customers. 255 character max. |
| Object Internal Reference | Object secondary reference, visible to only your internal staff on invoices and the Arta dashboard. 255 character max. |
| Image URL | Optional URL of the image file. Do not provide product page URLs. |
| Temporary Admission | If the object is currently imported temporarily and customs fees have been deferred. Required for the EU and UK. |
| Object Country of Origin | Most accurate known country the object was first created in. |
| Object Country of Origin Code | This will auto-populate based on country entered in the previous column. This is the ISO 3166-1 alpha-2 country code. |
| HS Code | Harmonized Schedule Code. The Harmonized System is a standardized numerical method of classifying traded products.For help identifying HS Codes, visit https://hts.usitc.gov/. 6-10 numerical characters. Can include periods but no letters or other special characters. |
| Medium | Most accurate known materials used to create the object. Example: Oil on canvas |