Dictionary
A collection of ecommerce and logistics definitions related to Arta's platform.
Definitions tagged with "Customer Service"

An “All Risk” policy for objects handled and transported with Arta, available for every shipment.

A record of sale, including artwork details, purchasing party and value of an artwork.

A flag within Arta’s system outlining why a shipment has been held at any certain point throughout its journey.

Visitors can sign up for Email or SMS notifications about a shipment’s status through external tracking links.