Getting started
Before your first shipment you may be asking yourself, am I ready? We have gone ahead and listed out exactly what you need to do to start booking! If you have any questions do not hesitate to contact us.
- You have a payment method on file for both your Subscription and Fulfillment. Find Billing under the Settings gear in the bottom left of your Dashboard.
- Configure Email Rules if you plan to have Arta generate tracking updates. Set rules under Integrations > Emails. To find out which rules best suit your business, read our about communications configurations.
- Add your logo and other assets in the Brand Studio. Create a cohesive post-purchase experience by adding your brand to Arta’s tracking and emails.
- Provide your Reply To email within the Brand Studio, so your customers can reach you.
- Set up your notifications, available from the inbox icon in your top navigation on the right side. We recommend at minimum New Comment and Unassigned User Task.
We always suggest you create some quote requests
Before launching to your clients it is great to familiarize yourself with Arta’s pricing and services. If you have any questions, reach out to your Client Success Manager.
A few additional steps you might need to take:
- If you are not new to market, let Arta know your anticipated number of requests (likely defined by checkouts) and shipments (completed transactions).
- If you are integrating Arta, Arta will want to review the implementation before providing production API keys. Reach out to schedule a time for end to end testing.
- If you plan to use webhooks, contact Arta to trigger tracking status updates and other relevant notifications for your business.